PRIVACY POLICY
Last updated: August 26th 2025

This Privacy Policy sets out how harrietcurry.co.uk and therapyharriet.com uses and protects any information that you may share when you use this website and engage with any services. The integrity of your information is highly important to us and should we ask you to provide any information by which you could be identified when using this website, we can confirm that it will only be used in accordance with the following Privacy Policy statement.

We do have the right to make amendments to this policy when required to do so, please always take note of the ‘last updated’ date.

1. INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://harrietcurry.co.uk/ and https://therapyharriet.com/.

By providing us with your data, you warrant to us that you are over 18 years of age.

Harriet Curry is the data controller and we are responsible for your personal data (referred to as “we”, “us”

or “our” in this privacy notice).

Contact Details

Our full details are:

Full name of legal entity: Harriet Curry trading as HCT (Harriet Curry Therapy)

Email address: hello@harrietcurry.co.uk

Postal address: Given upon request.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your

personal information changes by emailing us at hello@harrietcurry.co.uk

2. WHAT DATA WE COLLECT FROM YOU

If you complete the enquiry form to express interest in becoming a client

When you make an enquiry about therapy services we collect your name, contact details, and the content of your enquiry. This information is used to respond to your questions and provide information about our services. If you enquire but do not onboard as a client your enquiry data is deleted after 3 months.

If you onboard as a paying client

When you onboard as a paying client, we collect information including your name, contact details, date of birth, address, GP details, medical and therapeutic history, session notes, therapeutic goals, and reasons for seeking therapy. This information is collected via intake/onboarding forms, during sessions, and occasionally through feedback.

We use this information to provide therapy, schedule sessions, process invoicing, meet ethical and professional obligations, support supervision, and manage administrative tasks. Your data is stored securely in password-protected files, a GDPR-compliant therapy platform (Kiku Practice), encrypted folders on laptops, and via Gmail for enquiries. Client records are retained for 7 years after therapy concludes.

Information is only shared in specific circumstances: safeguarding concerns, legal requirements, emergencies involving your GP, or with your explicit consent. In supervision, client details are always anonymised.

You have the right to access, correct, or request deletion of your personal information at any time. Anonymised feedback may occasionally be used for marketing purposes, but only with your consent.

If you download or purchase any digital products from HCT (Harriet Curry Therapy)

If you purchase or download a digital product from our website, we may collect your name, email address, billing address, and payment information. This information is used to process your purchase, deliver the product, and provide any customer support related to your order. Payment details are handled securely via our payment provider and are not stored long-term on our systems.

With your consent, your name and email address may also be added to our email marketing platform (Flodesk) so you can receive updates, offers, and other marketing communications. You can unsubscribe from these emails at any time.

3. WHAT OTHER DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

Technical Data that includes data about your use of our website and online services such as your IP address, your

details about the number of times you use our website, time zone settings and other technology on the devices

you use to access our website. The source of this data is from our analytics tracking system. We process this data to

analyse your use of our website and other online services, to administer and protect our business and website, to

deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.

Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly

administer our website and our business and to grow our business and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and

advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand

the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which

is to grow our business. We may also use such data to send other marketing communications to you. Our lawful

ground for this processing is either consent or legitimate interests (namely to grow our business).

4. INTERNATIONAL TRANSFERS

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we

transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar

degree of security for your personal data. As such:

• We may transfer your personal data to countries that the European Commission have approved as providing an

adequate level of protection for personal data by; or

• If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have

equivalent safeguards in place; or

• Where we use certain service providers who are established outside of the EEA, we may use specific contracts or

codes of conduct or certification mechanisms approved by the European Commission which give personal data the

same protection it has in Europe.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the

right to withdraw this consent at any time.

5. DATA SECURITY

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed,

or accessed without authorisation. We also allow access to your personal data only to those employees and partners who

have a business need to know such data. They will only process your personal data on our instructions and they must keep it

confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable

regulator of a breach if we are legally required to.

6. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the

purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of

harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal

requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial

and Transaction Data) for 7 years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use

this information indefinitely without further notice to you.

7. YOUR LEGAL RIGHTS

Under data protection laws you have rights in relation to your personal data that include the right to request access,

correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of

processing is consent) to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at hello@harrietcurry.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a

reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these

circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your

personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not

disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation

to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your

request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information

Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be

grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

8. THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those

connections may allow third parties to collect or share data about you. We do not control these third-party websites and are

not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of

every website you visit.

9. COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you

disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Changes to This Privacy Statement
We may update this statement from time to time. Any significant changes will be communicated on our website.

Contact Us
If you have questions or wish to exercise your rights regarding your personal information, please contact us at hello@harrietcurry.co.uk